How to book ?
Three booking periods to reserve your seats
BOOKINGS ARE OPEN FOR THE CLUB DES MÉCÈNES
SUBSCRIPTION PACKAGES AS OF FRIDAY 24 JANUARY 2020
online and by telephone
— on www.festival-aix.com
— by telephone:
24 January from 10am to 6pm
27 - 31 January from 10am to 1pm and from 2pm to 6pm
SINGLE TICKETS AS OF MONDAY 3 FEBRUARY 2020
online, by telephone and at the box office as of 8 February 2020
— on www.festival-aix.com
— by téléphone:
3 February from 10am to 6pm
4 - 7 February from 10am to1pm and from 2pm to 6pm
— on the stage of the Théâtre de l’Archevêché on Saturday 8 February from 12pm to 6pm
INTERNET www.festival-aix.com
PHONE 08 20 922 923 (12 cts€ / min), from abroad + 33 (0)4 34 08 02 17
BOX OFFICE Palais de l'Ancien Archevêché
13100 Aix-en-Provence
BOX OFFICE HOURS
— FROM 11 FEBRUARY TO 7 JUNE
Tuesday to Friday: 10am to 1pm / 2pm to 6pm
— BEGINNING 8 JUNE:
Every day: 10am to 7pm
Booking Conditions
— YOUR CUSTOMER SPACE
If you have not already done it, why not create today your own personal space on our internet website so as to have access to your bookings, to remain informed of the up-to-date news about the Festival d’Aix and its made-tomeasure offers!
— BOOKING FEES (for internet and telephone bookings): €3,50
— BOOKING POLICY
Booking is limited to:
- 6 tickets in categories +, 1 and 2
- 4 tickets in categories 4, 5 and 6
If you wish to book more, please contact billetterie@festival-aix.com
Mobile Shop
From June, our mobile shop will be roaming the streets of Aix. For further information, visit the Festival’s Facebook page.
From our third-party resellers
- Fnac stores - 08 92 68 36 22 www.fnac.com
- Classictic – www.classictic.com
- Digitick www.digitick.com
General terms and conditions
Telephone and Internet booking fee: €3,50. Tickets can be neither refunded nor exchanged. Booking is limited to 6 seats in categories +, 1, 2, 3, to 4 seats in categories 4 and 5. Please check the performance dates, times and venues on your tickets. Casts announced may change; cast changes give no right to ticket exchange or refund. Some seats do not guarantee surtitle visibility and may offer a restricted view. Performances begin at the time stated on the ticket. In order not to interrupt the performance, latecomers can only be seated during an intermission or interval if there is one and their seats are not guaranteed. No refund or compensation will be given for performances interrupted after the halfway mark (excluding intermission). If a production is cancelled, ticket refund claims, excluding booking fee, will only be accepted upon the presentation of the original ticket and during a period of 30 days after the end of the Festival. Beyond that date, no refund will be made. If you have not received your tickets, please call the Festival Box Office at 08 20 922 923 (12cts€ / min) or at +33 (0)4 34 08 02 17 (from abroad). The presence of audiovisual equipment in the room does not in any case modify the service offered by the Festival. Such a presence cannot be evoked as the cause of ticket cancellation and does not generate any rights to indemnification or reductions of ticket prices. Due to the presence of photographers and audiovisual recording equipment at the Festival, spectators may be photographed or filmed, which each spectator is aware of and accept.
Vigipirate
In accordance with the Vigipirate security alert system, security measures will be stepped up around Festival d’Aix-en-Provence performances. There will be a visual bag search and security archways will be installed at the entrance of performance venues. To ensure procedures can be carried out smoothly, we recommend that you arrive early. Suitcases, backpacks and bulky luggage will not be allowed within the venues. Thank you for your help and understanding.
